Shipping policy

Processing Times

Orders are processed only on Thursdays and Fridays.
Ready-ship items placed before 4 PM on these days will ship the same day. Orders placed after 4 PM will process on the next available business day.
Made-to-order items are fulfilled in the order they are received and may require additional time to complete.
Processing times exclude weekends and holidays.

Shipping & Delivery

Standard shipping rates are calculated at checkout. Delivery estimates depend on the chosen carrier and shipping method.
Orders to U.S. addresses, including APO/FPO, are supported.

Order Tracking & Confirmation

Once shipped, a confirmation email with tracking information will be sent. Allow 24 hours for tracking to update.

Damaged or Lost Packages

Sierra Canine Supply is not liable for damages or losses during transit. Please file claims with the carrier, retaining packaging and goods as evidence.

International Shipping

We do not offer international shipping at this time.

For more information, visit our Processing and Shipping page.

Established in 2021, Sierra Canine Supply operates out of Clovis, CA providing canine equipment to meet the demands of both professional handlers and pet owners seeking durable, dependable gear.